Job Description

Consumers Energy is Michigan’s largest energy provider, providing natural gas and/or electricity to 6.8 million of the state’s 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7.  

This position is not eligible for immigration sponsorship, e.g., H-1B, TN, etc. Please do not apply if you will need immigration sponsorship for a work visa now or in the future, including sponsorship for H-1B, TN, etc., now or in the future. We are unable to hire individuals with CPT, OPT, or STEM OPT for this position as the position is not eligible for participation in the H-1B lottery program and is not eligible for current or future immigration sponsorship for a work visa.

Location : This is a hybrid (virtual/onsite) position with required onsite days on Monday, Tuesday and Thursday assigned to the One Energy Plaza headquarter located in Jackson, MI.  The selected candidate must be within a commutable distance or willing to relocate (relocation package is available for those that qualify).

General Summary of Job Responsibilities

The Senior Physical Security Investigator is responsible for all aspects of threat management, mitigation and investigations. The Incumbent conducts investigations and interviews involving incidents relative to employee relations issues, physical harassment, threats of violence, theft, fraud, terrorism, bomb threats, assault, robbery, embezzlement and other significant security events. Performs assessments of all company assets and align appropriate security measures with the appropriate level of criticality of the asset. Aligns and manage relationships with law enforcement and private security partners to ensure response to incidents and safety of employees

Essential Duties and Responsibilities

• Monitor the access control system, alarms and response to alarms, respond to regulatory and life safety events, update and create badge access and physical card requests. Create reports based on incidents, complaints, and regulatory requirements. Work with all areas of the company in developing reports and responding to requests and alarms.
• Provide training on active shooter response, human trafficking, threats of violence, de-escalation/situational awareness, piggy backing/tailgating/ drug and clandestine lab recognition. Partner with Public Safety outreach in providing first responder training to Compression and Storage sites regulated by the Transportation Security Administration
• Research, test and select security equipment that improves asset protection and employee safety. Utilize cameras, card readers, video surveillance, fence intrusion detection, and GPS monitoring. Responsible for maintenance and testing in order to maintain the assets and to stay in compliance with regulations
• Coordinate and contract law enforcement for security at sites throughout the company for investigations and prosecution of suspects. Alignment with local law enforcement to adhere to Federal Energy Regulatory Commission and Nuclear Regulatory Commission annual requirements. Form relationships with our Federal, state, local law enforcement partners and with emergency managers and fire departments around the state
• Develop and maintain procedures and processes for Standard work. Manage, review, and mitigate projects submitted into the Physical Project Process. Manage physical access of employees and authorized contractors throughout the state. Deployments of portable security assets to include pole cameras, GPS units, surveillance tools, and security trailers. System support to various security applications
• Conduct security investigations and prepare plans for events and travel of co-workers in areas of elevated risk. Perform armed/unarmed security escorts for employees operating in an enhanced threat situation. Hold the required license to carry firearms and provide escorts throughout the state when dealing with threats. Provide protection for executives during events or high stress times, escorts and travel. Support requests for security during terminations or other coworker interactions. Escort crews into homes of high-risk customers. May be required to perform surveillance of subjects
• Develop Facility Security Plan to document security measures at regulatory and non-regulatory assets. Partner with Security Compliance, facilities, and gas and electric site leadership to establish the minimum level of security at each facility. Check the functionality of security equipment to maintain regulatory compliance at Company facilities. Prepare audits, inspection documentation, and ensure emergency responder alignment in order to mitigate regulatory violations and maintain an appropriate level of security
• Initiate and perform audits at facilities and prepare operational security, vulnerability, risk, and criticality assessments to identify deficiencies that may lead to security vulnerabilities. Assessments are used to determine the appropriate level of measures needed to protect the assets and employees
• Lead Investigations of theft, fraud, workplace violence, employee misconduct, damage to property, trespassing, and other crimes. Partner with corporate stakeholders and Federal, State, and local law enforcement. Mitigate to correct and strengthen the assets and protect company employees, handle high profile, confidential and sensitive investigations
• Other duties as assigned or may be necessary

Knowledge/Skills/Abilities

• Ability to influence and engage
• Technical skills required relating to physical security technologies
• Understanding of critical infrastructure security issues relating to utilities
• Integrity and trust, strong communicator, relationship builder, innovation, customer focus, problem solving and planning.

Education/Experience

• Bachelor's degree law enforcement or related field and 4+ years of experience in physical security engineering, executive protection, event management, investigations, de-escalation. weapons, and security technology
• [OR] Associate's degree law enforcement or related field and 6+ years of experience in physical security engineering, executive protection, event management, investigations, de-escalation. weapons, and security technology
• [OR] High School diploma and 8+ years of experience in physical security engineering, executive protection, event management, investigations, de-escalation. weapons, and security technology

Why should you join our team? 

At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co-workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We're a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service.

What we offer: 

• Competitive compensation packages
• Medical, Dental and Vision
• 401k with company match
• Paid parental leave
• Up to 13 paid Holidays
• Paid time off
• Educational Assistance Program

Diversity, Equity & Inclusion: 

We, at CMS Energy, value Diversity, Equity, & Inclusion. It is part of our DNA. We treat our employees with respect, we treat each other fairly and we value the opinions of others. We are passionate about building and nurturing an environment where everyone feels included. We don’t discriminate. We seek to learn about each other and better understand our unique differences. Our uniqueness makes us authentic. We create safe spaces where everyone can be who they truly are. We invite difficult conversations and uncomfortable topics. We value diverse perspectives; this is what makes us great together. We harbor an inclusive environment where employees feel empowered to share their backgrounds, experiences, and ideas. Our Employee Resource Groups, Women in Energy (WE), Minority Advisory Panel (MAP), Pride Alliance of Consumers Energy (PACE), GENERGY, capABLE, Interfaith and Veterans Advisory Panel (VAP) are key enablers to living the values of our company culture: Caring, Empowered, Deliberate, Agility, and Ownership.

All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.

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