Full-Time Spanish Interpreter Job at Burnes Home Accents, Rancho Cordova, CA

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  • Burnes Home Accents
  • Rancho Cordova, CA

Job Description

Description

Full-time Interpreters facilitate communication and bridge cultural divides between healthcare, education and social service providers and their Limited and Non-English Proficient clients. Services are delivered on-site in person, and via video phone to a nationwide client base.

Core Job Responsibilities

  • Grasp ideas spoken and heard only once, then convey these ideas in a second language instantly, accurately, completely and adhering to the style and intent of the speaker
  • Provide cultural frameworks as necessary to bridge understanding between parties who do not share a common culture
  • Maintain confidentiality regarding personal or healthcare issues or any other information learned in an interpreting encounter as required by HIPAA
  • Travel to various locations within the defined region with unfailing punctuality to all interpreting assignments
  • Assist the individual with limited English skills in completing necessary forms
  • Submit required timekeeping or other documentation in an organized and timely manner
  • Troubleshoot technical issues to include Internet, phone, and headset
  • Record client and technical issues as directed
  • Provide stellar customer service to clients
  • Maintain adequate productivity levels
  • Other duties as assigned

Requirements

QUALIFICATIONS & REQUIREMENTS

  • Fluently speak, read, and write in English and in Spanish
  • Knowledge of anatomy, major body systems, and medical terminology in Spanish and English
  • Demonstrated exceptional communication skills, including conveying necessary information accurately, listening effectively, and asking questions where clarification is needed
  • Must successfully pass pre-screening test (unless certified by a recognized National Certification) and applicable background tests
  • Ability to professionally communicate with various diverse backgrounds and cultures
  • Exhibit and maintain professional and ethical behavior at all times
  • Work effectively with minimal supervision
  • Ability to maintain 82% or better productivity every day in VRI.
  • Ability to follow the Break/Meal Period Policy and professional expectations in VRI.
  • All time off requests must be submitted to your manager at least 2 weeks in advance.
  • Ability to efficiently multitask when work circumstances become fast-paced
  • Willing to accept all manner of interpreting assignments
  • Ability to travel to multiple locations throughout the region.
  • Current healthcare provider medical clearance to include Physical, TB, MMR, and varicella proof of immunity, COVID vaccination, and subsequent medical required boosters and vaccines.
  • Acceptable criminal, background, DMV and drug screen verifications.
  • Cellular phone, computer with Internet access and e-mail address.
  • Must be available during regular business hours (7:00am – 5:30pm) and weekends if needed.
  • Must maintain continuing education units annually

Education & Experience

  • 1-year Interpreter experience + 40 Hours Interpreting Training
  • HS Diploma/GED (or higher preferred) or relevant work experience
  • Must pass written and oral national certification (CCHI/National Board) within one year of hire date.

Preferred Skills

  • Comfortable with Internet and Technology
  • Previous professional Interpreting training
  • Knowledge of Professional Standards and Protocols for Healthcare Interpreters

Job Tags

Full time, Work experience placement, Weekend work,

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